Terms and Conditions
TERMS & CONDITIONS
These Terms and Conditions are up-dated regularly and you are advised to review them from time to time. If you have any queries or concerns, please contact us.
Tempt Concept Store Limited trading as Tempt (“[Tempt”, “we”, “us”) is a New Zealand business and these Terms and Conditions are governed by New Zealand Law. Tempt Concept Store Limited reserves its rights to alter the content of this site at any time.
Intellectual Property Rights
This website contains material which is owned by Tempt. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Except as permitted under the Copyright Act 1994, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
Accuracy of Information
We aim to ensure that the information we include on this website is accurate and current. While we have no reason to believe that any information on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
Limitation on Liability
In no event shall we be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if we have been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that we are not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
PRICING AND PAYMENT
All prices on the website are listed in New Zealand dollars and are exclusive of shipping. All prices are inclusive of GST.
We accept payment by credit card.
AVAILABILITY OF PRODUCTS
In the unlikely event where a product that has been ordered is no longer available, we will contact you as soon as possible to discuss your options. This may result in the cancellation of your order or replacement with an alternative product.
ORDERING AND SHIPPING PROCESS
Once payment has been received we will confirm your order via the email address you provided during the transaction. We will only ship your products when payment has been received in full.
DELIVERY TERMS & CONDITIONS
New Zealand Shipping only, $10 flat rate to urban and $16 to rural addresses. All Shipping is tracked. Please note that if you choose the wrong shipping option additional charges will be invoiced to you and require payment before we dispatch products. We do not give refunds if you have chosen the wrong shipping cost. These shipping costs excludes bulky items Classes (2-6).
Orders delivered to North Island will be received within approximately 1-2 business days. Orders for South Island within 3-4 business days.
Additional freight charges apply for non-standard items.
RETURNS AND EXCHANGES
If you're not 100% completely satisfied with your purchase, we will happily accept your return within 7 days and provide you with a credit to the value of the product's purchase price. You can return the product to our store or send it back to Tempt Concept Store at 110 Devon St West, New Plymouth 4310. Products should be returned to us unused and in the original packaging, making sure that the product is in the same condition as you received it in, tags still intact.
We do not offer returns or exchanges on sale items. Nor are we able to provide refunds for changes of mind - credit note or exchange only. The price of the shipping paid is not credited back.
Please advise us as soon as possible upon receipt of your purchase if you wish to exchange. In the case of an exchange, please note that all extra postage costs incurred are payable by you and return of the new item is subject to us receiving the extra postage costs incurred. Once this is received and subject to the return conditions being met, the new item will be posted immediately.
If you are shipping a return product this is at your own cost and you need to provide Tempt Concept Store with a track and trace number.